iso
REQUEST A QUOTE

FAQ

PURCHASE INFORMATION

How to purchase?

General purchase process:

1, Browse the GOKULAD website and find the product you are interested in.

2, Contact GOKULAD sales team, you can chat online (on our web or any social media you like) or by email, the response time is within 1-2 hours.

3, Communicate with professional salesman to confirm ladder type, quantity, price, packaging method, delivery time, payment method, etc.

4, When your order starts production, you can contact the salesman at any time to check the production status.

5, One week before delivery, salesman and factory quality inspection together to check the product condition to ensure product quality and safety as well as the correct package.

6, The salesman book the cabin of ship, confirm ETD (estimated time of departure) and ETA (estimated time of arrival) before shipment.

7, Products arrive at the customer's designated port of destination.

Where are your products made or manufactured?

Our factory is located in Yongkang City, Zhejiang Province, the hardware capital of China.

How long has your company been operational?

Our factory and company was established in 2019 with more than 10 years of experience in foreign trade department and more than 9 years of experience as technical engineer and production manager.

What is your MOQ for wholesale?

MOQ of 100 for each product.

What is your delivery lead time?

Our delivery time is 7-29 days, on time and as signed.

Do you sell products directly to consumers?

We don’t sell our products directly to consumers, but we have brand agents in Australia and EU countries from whom you can buy GOKULAD products.

Are OEM and ODM available?

Yes, we accept OEM orders and have the ability to design and develop new products on demand.

Can I buy samples before I make a purchase?

Of course, we always advise our customers to feel our products in person when they hesitate, quality speaks louder than words.

PRODUCT INFORMATION

Are telescopic ladder EN131 approved?

Yes, our telescopic ladders have been tested by TUV, SGS and have EN131-6:2019.

Do you have ANSI, AS/NZS1892 testing report for ladder?

Yes, our telescopic ladders have been awarded ANSI of USA and AS/NZS1892 test reports of Australia and New Zealand and 6 product design patents.

Fiberglass vs aluminum ladder

Both have their advantages.

FRP is strong, heat resistant and electrically insulated, making it the best choice for electricians, firefighters and industrial work;

Aluminium is light, tough and good plasticity, ladders made from it are rich in style and beautiful in appearance.

What is the tallest step ladder available?

The tallest step ladder of GOKULAD is GT09, using height of 2.7 meters.

Which ladders are suitable for professional projects?

● The primary choice is fiberglass ladders, insulated, corrosion-resistant, rust-free, and still usable in extreme outdoor weather, fiberglass ladders are ideal for electric power and industry.
● Telescopic A-frame ladder is portable to carry out, its height and shape can be adjusted as needed, 150 safe load capacity, flexible and safe to use.
● The multi position ladder is versatile and durable. Can be used on stairs; it is heavy-duty made for professional and commercial work.

What is your best platform trolley?

GOKULAD has four kinds of trolley, each has its own advantages, it is difficult to say for sure which is the best. If you compare them only by weight-bearing:

How is your wagon for the beach in sand?

Our wagon HC05 is equipped with wider wear-resistant off-road tire wheels, which are suitable for all terrain and can be applied on complex terrain such as beach, grass and gravel road.